Here are a few testimonials from our wonderful clients
"I have been a member of Board of Directors for nearly 20 years. Serving in this capacity I would like to make some comments about the services we receive from our Management Company, Paul Associates, Inc.
They have served our organization for almost four years. We receive detailed financial reports on a monthly basis of our income and expenditures. Our annual budget is calculated based on actual and projected income and expenses and to date this has not met with many objections and criticisms from our owners, mainly because they make it a point to explain in detail how they arrive at their recommendations. They stay in contact with the businesses and vendors we deal with and see to it that we get the best price for supplies or material we need.
Major projects that we contemplate and recommended from our owners are explored and researched by our management company and the results are presented in a timely fashion. They maintain and/or can be in contact with a myriad of professional contractors who can correct any problem(s) that may occur. Relevant correspondence is reviewed and commented on. They maintain daily contact with our onsite maintenance employees and their work schedules. They keep us apprised of the many reports and requirements from various local and Federal agencies. They make it a point to see that we are in compliance with any legal challenges that may confront us.
Most assuredly Paul Associates lives up to its commitment to provide excellent services to properties they manage."
Fannie C., Washington, DC Cooperative
"Pat Robertson has been our condo association's manager for the last couple of years. In addition to being always pleasant to work with, she has given us good advice on some very tough issues. Some of the little problems that accompany any management duties require a little nagging, but overall, I rate her very highly."
Nancy S., Maryland Condominium
"As a busy mom and professional, I don’t have a lot of extra time to devote to my role as Board President. Thankfully, Paul Associates does all the legwork for us. Our property manager identifies concerns, researches issues, and offers the Board guidance on what our options are. Once the decisions are made, she follows up and makes things happen. As a homeowner, I really appreciate the quick responses I receive when I have a question or a problem. Having a dedicated property manager who handles all of our issues makes sense for us, because she really knows and cares about our community and homeowners."
Shannon B., Maryland Condominium
"I would like to take this opportunity to thank Paul and Associates for a job well done. Your company has truly helped our Association get our financial situation back in order, as well as assisted us with updating our bylaws, rules and regulations. Your company has enhanced our knowledge on various policy and procedures that we needed to incorporate to ensure a successful Association."
Tawanna H., Maryland HOA
"When Paul Associates took over our property management duties, we had two years of operating losses, had never conducted a reserve study, and had not conductance a financial audit in 18 months. There were so many issues in our complex that it was normal to wait at least two months to get simple repairs done; the contractors simply could not keep up with the workload. We were the poster-child of a mismanaged community, and the residents became fed up and we shopped around for a new management company. Our situation was so bad that some property management companies refused to even submit a proposal to us. Four years later, we are a completely different community: our financials are strong, our records are in order, and our repairs are fixed in a timely manner.
Paul Associates' affordable and experienced property management services were the catalyst to turning our community around."
Justin M., Washington, DC Cooperative
"A condominium association needs a management company that will provide good, sound advice; tirelessly pursue resolutions to problems; listen respectfully to the condo owners; work well with the board of directors; and provide timely management reports. As President of the Board of Directors, I highly recommend Paul Associates to anyone looking for an experienced, capable and compassionate management company."
Stanley K., Washington, DC Condominium
"I know that Paul Associates manages many communities like mine, but I am always pleasantly surprised by the individualized attention I receive when concerns arise. My opinion comes from my dealings with them as both a homeowner and as a member of the board of directors. No matter what the situation, they are always quick with a suggested solution and action plan to work towards a resolution. It’s obvious that the staff takes pride in their work and really cares to promote the best possible living situation for all residents."
Amy F., Washington, DC Cooperative
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