FULL SERVICE MANAGEMENT OF COMMUNITY ASSOCIATIONS

Property Management

• Administrative
• Maintain association records
• Prepare resale packages
• Complete lender questionnaires
• Prepare and circulate newsletters and mailings
• Maintain owner/resident contact information list

Management

• A designated property manager who really knows the community and its residents
• Assist Board of Directors with adherence to and enforcement of Bylaws and Rules
• Respond to association members’ phone calls and correspondence
• Attend Board meetings
• Facilitate reserve study preparation
• Provide assistance with insurance policy purchase and insurance audits
• Liaison to legal counsel in legal matters
• Provide Board of Directors with the tools it needs to make good decisions

Financial Services

• Accounts Payable
• Accounts Receivable
• Automatic Clearing House
• Delinquency notices
• Facilitate collections with legal counsel
• Special assessment administration
• Invoice approval and payment
• Payroll administration
• Cash or accrual accounting
• Budget development
• Preparation of financial reports
• Negotiation of bank fees
• Provide audit support
• Maintain separate bank accounts for each association
• Account reconciliation
• Long-range financial planning
• Investment recommendations
• Financial rehabilitation of distressed properties
• Financial-only management available

Building Services and Maintenance

• 24-hour emergency service
• Property inspections
• Obtain vendor proposals for repairs and improvements
• Maintenance department available for small jobs at a nominal fee
• Project management of large repair and replacement projects
• Assist Board of Directors with development and administration of a maintenance and improvement plan, using Board-selected vendors
• Evaluate utilities spending and make recommendations to cut costs
• Represent association in insurance claims
• Physical rehabilitation of distressed properties